Refund Policy
Last updated: 6 September 2026
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact us through our contact page with your registration ID and order details, and we'll help you.
What happens after a refund
Once a refund is completed, your seat in the batch is released and your registration is marked as refunded. Refunds are returned to the original payment method; processing times depend on your bank or card provider.
Workshop transfers
If you can't attend your batch, message us before the session starts and, where seats are available, we'll move your registration to a future batch at no extra cost instead of a refund.
Cancellations by us
If we cancel or reschedule a batch and you cannot attend the new date, you are entitled to a full refund regardless of when you ask.